The last day I was participating in discussion with BPI User Education team. It was really good to hear that people are listening to the complains and are improving the documentation. Also, we have discussed other possibilities to improve the user experience in order to make it easier to find the necessary resources and learn.

Not everything went smoothly this day. It appeared that the lady at the checkin mixed the return tickets of me and my collegue, so I had to go to the hotel early.

Now, I will wait for a flight tomorrow afternoon. By the way, I’ve heard that SAS has a WiFi onboard, which is really cool and sadly, but I am not flying SAS.